Frequently Asked Questions

  • Will we have the same respite worker always?

    While we understand that it is in the best interest of each child to have consistent. There are circumstances that maybe beyond our control where you’re respite work may change.

  • Do you offer private respite services if I don't have a FSCD contact?

    Yes we do. Please contact us for more details.

  • What are your rates?

    There is no set rate for each service. As we aim to make our services affordable to all our families. Our rates are based on your FSCD contract.

  • What is the intake process ?

    1. Fill Out the Online Form

    • Share basic details about your child and the services you’re looking for. Once the form is received, we’ll contact you within 24 to 48 hours to schedule the next step.

    2. 15-Minute Consultation

    • A quick chat to discuss your needs and how we can help.

    3. Intake Process (2 Weeks to 1 Month)

    • Based on your family’s needs, we’ll find the right match and set up a personalized service plan. We’ll guide you through the process, which may include sharing more details, a home visit, or an observation.

    4. Start Services

    • Begin services with your matched provider, with regular check-ins to make sure everything is going smoothly.

  • Do you offer direct billing?

    Yes we do offer direct billing to FSCD